What is the check-in and check-out policy at Ace Hotel New York?
Check-in is at 15:00 and check-out is by 12:00.
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Ace Hotel New York
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Key details
About the Hotel
20 West 29Th Street, New York, 10001,
- Near Madison Square Garden
Very good
7.6
7.4
4.5
3.8
Boutique hotel in a historic Midtown landmark
Amenities & Entertainment
The hotel hosts regular programming with
Dining
Two on-site restaurants operate at the hotel: Koloman and
Rooms
Each guest room is individually designed and includes a flat-screen TV, a fully stocked minibar, and a refrigerator. The hotel is located in a turn-of-the-century landmark building. The rooms feature a unique style developed by local artists and designers.
Location
The hotel is a 10-minute walk from Madison Square Garden and a 3-minute walk from Herald Square Subway Station. Times Square is a 5-minute subway ride away, and the Empire State Building is nearby. Cultural landmarks like the Whitney Museum are also within reach.
Art & Community
The hotel functions as a
Highlights
Location: Midtown Manhattan, 10 min walk from Madison Square Garden
Dining: Koloman Restaurant and Stumptown Coffee Roasters on-site
Entertainment: Live music, DJ events, and temporary art galleries
Service: 24-hour front desk, concierge, pet-friendly accommodations
Target Audience: Business travelers, artists, and creatives
“This place was clearly aiming for that hip, industrial-chic vibe, but it sounds like the execution fell short, which is too bad. The potential of a lively social hub close to NYC landmarks is there, yet upkeep and service seem to be a miss. I get the sense that it might be best to explore other options for a more polished stay.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Small Room2 persons16 m²1 Double bedAir conditioningHeatingroom details
Double Room Two Double Beds2 persons33 m²2 Double bedsAir conditioningHeatingroom details- Large Room2 persons37 m²1 King-size bedAir conditioningHeatingroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Cots
Spa & Leisure
- Live entertainment
- Night club
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Ace Hotel New York presents an eclectic mix of dining experiences that invite guests to indulge in comforting flavors and local fare. From elegant breakfasts to cozy evening gatherings, each venue offers unique culinary delights and a welcoming atmosphere that reflect the vibrant spirit of the city.
Location
20 West 29Th Street, New York, 10001,
Explore New York
Exploring New York City
Empire State Building
15 minutes' walk
Iconic skyscraper offering breathtaking city views from the observation deck and exhibitions on its history.
Times Square
20 minutes' walk
Famous for its bright lights and bustling atmosphere, home to theaters, shops, and restaurants in the heart of NYC.
Bryant Park
16 minutes' walk
Urban oasis featuring lush landscapes, seasonal activities like ice skating, and outdoor movie nights.
Macy's
7 minutes' walk
World's largest department store known for its extensive selection of products and festive holiday displays.
The High Line
30 minutes' walk
Elevated park built on a former rail line, offering walking paths, gardens, and art installations.
Madison Square Park
7 minutes' walk
Relaxing green space ideal for picnics and outdoor art exhibits, featuring local food vendors and a dog park.
Yoga in the Park
15 minutes' walk
Outdoor yoga sessions held in Bryant Park, perfect for relaxation and rejuvenation amidst the city buzz.
Bike Rentals
10 minutes' walk
Bike rental services available nearby to explore the city at your own pace, perfect for thrill-seekers.
Eataly
7 minutes' walk
Italian marketplace with restaurants, cafes, and a diverse selection of fresh ingredients; great for food lovers.
The NoMad Bar
2 minutes' walk
Chic bar offering craft cocktails and a vibrant atmosphere, featuring upscale bar bites for a delightful dining experience.
Made Nice
2 minutes' walk
Casual restaurant focused on seasonal ingredients with quick service, making it ideal for a quick bite or lunch.
Milk Bar NYC Flagship
1 minute' walk
Famous for its unique desserts, including the iconic Cereal Milk(TM) soft serve; a must-try for dessert enthusiasts.
Madison Square Garden
10 minutes' walk
Historic venue hosting concerts, sports events, and shows, providing an energetic atmosphere for all ages.
The Comedy Cellar
15 minutes' walk
Renowned comedy club featuring live stand-up performances in an intimate setting; reservations recommended for popular shows.
Blue Note Jazz Club
20 minutes' drive
Famous jazz venue showcasing top artists in a relaxed vibe, perfect for music lovers looking for an authentic experience.
The People's Improv Theater
15 minutes' walk
Local improv theater offering fun shows and workshops, encouraging audience participation for a hilarious experience.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of USD 25.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Year renovated:
2008
Number of floors:
12
Number of rooms:
264
Former name
Ace Hotel NYC
Reviews and Ratings
Feedback about Ace Hotel New York from previous guests about their experience.
Show moreShow less
Pros
Comfortable beds
Helpful staff
Great location
Cons
Room maintenance
Guest reviewsbased on 1807 reviews
Paul from United Kingdom
Single
Double Room Two Double Beds
3 nights in November 2025
|
Reviewed: January 29, 2026
9.3/10
Sweet Spot for a Short Stay
nice people sweet bar basic room
I find a sweet bar, restaurant, and lounge area. Rooms are simple, and include all you need. I like the design and the people. The energy felt good.
The bathroom felt a bit small. I found the shower curtain smelly. A glass shower enclosure would be better.
Dining
9/10
The hotel features a lively bar with fantastic bartenders. I tried several cocktails, all were great. I saw many people having a nice time there.
Service
10/10
The front desk team were really friendly. They allowed us to store our bags. The staff are super accommodating and personable, always ready to help with a smile.
Rooms
8/10
My room was super clean and stylish. The beds felt good and the shower amenities were great. It had everything I needed for my stay, including a comfy bed and good lighting.
Location
10/10
It is very central, and close to many tourist locations. I walked almost everywhere from here. There is a subway station 300 meters away, and a great coffee shop next door.
0 Helpful
|
Rick from United States
Single
Double Room Two Double Beds
5 nights in November 2025
|
Reviewed: December 22, 2025
7/10
spacious room double bed thermostat display stained pillow
The housekeeping service was excellent. I had a spacious room with two double beds. the room faced SOMEWHAT the Empire State Building.
The thermostat display was not working. There was no way for me to adjust the air conditioning. my pillow had a stain and it bothered me.
0 Helpful
Rick from United States
Single
Large Room
4 nights in November 2025
|
Reviewed: December 12, 2025
9/10
spacious bedroom large entrance
The hotel location is great. The King size bedroom was spacious. The lounge entrance offers a large work AREA.
The gym was sometimes difficult to access due to limited space.
0 Helpful
Naomi from Israel
Family with children
Double Room Two Double Beds
3 nights in August 2025
|
Reviewed: October 12, 2025
9.0/10
Comfortable Stay with Great Amenities
private parking stocked fridge tranquil rooftop pool excellent drinks
The hotel provides private parking, a significant benefit in a busy area I found this very convenient. My room had a mini fridge stocked with water and coffee, replenished daily. The rooftop pool offered a tranquil space and provided a relaxing experience. The lobby bar was great with excellent drinks.
I found the windows in my room did not block outside noise very well.
Dining
9/10
The hotel has a lovely breakfast. The lady in the breakfast area offers a friendly greeting every morning no matter the time. The lobby bar provides great drinks during the day.
Location
10/10
The hotel location is convenient and offers easy access to transportation options. Subway access is close to the hotel. The building is in a good location for exploring the surrounding area.
Facilities
8/10
The hotel features a rooftop pool offering a tranquil environment. A private parking lot is available . The lobby provides a vibrant atmosphere for socializing and work.
Rooms
9/10
The room was spacious and well-appointed with thoughtful decor. The room included a mini fridge with water and coffee. The room offered a view of the Empire State Building.
0 Helpful
|
Show more reviews
FAQs
About Ace Hotel New York
How far is Ace Hotel New York from Times Square?
The hotel is a 20-minute walk from Times Square.
What dining options are available at Ace Hotel New York?
The hotel features two on-site restaurants, Koloman and Stumptown Coffee Roasters.
Is Wi-Fi available at Ace Hotel New York?
Free Wi-Fi is available throughout the property.
Is parking available at Ace Hotel New York?
Public parking is available nearby at an additional charge.
What room amenities does Ace Hotel New York offer?
Rooms include flat-screen TVs, a fully stocked minibar, air conditioning, and an iPod dock.
How close is Ace Hotel New York to the Empire State Building?
The hotel is located 1 km from the Empire State Building.
What are some nearby attractions to Ace Hotel New York?
Nearby attractions include the Museum of Sex (0.5 km) and the Flatiron Building (1 km).
Does Ace Hotel New York have any fitness facilities?
The hotel includes a fitness center with basic equipment.
Is breakfast available at Ace Hotel New York?
Breakfast is available for an additional charge of 25 USD.
What safety and security features are in place at Ace Hotel New York?
The hotel provides 24-hour security and a 24-hour front desk.
Is Ace Hotel New York suitable for business travelers?
Yes, it offers facilities conducive to business meetings and networking.
Are there on-site activities at Ace Hotel New York?
The hotel features live music, performances, and temporary art galleries.
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