What is the check-in and check-out policy at Ace Hotel New York?
Check-in is at 15:00 and check-out is by 12:00.
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Ace Hotel New York
323US$
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Key details
About the Hotel
20 West 29Th Street,
New York,
New York,
United States,
10001,
New York State
- Near Madison Square Garden
Very good
7.6
7.4
4.5
3.7
Loved by Ace Hotel New York guests
"It's a vibe-y funky kind of place with a lot of quirks, all of which works for me traveling solo."
"The rooms are all unique and feature local art which truly is part of the fun when you open the door."
"I have been staying at the Ace for years; it is a comprehensive experience."
Offering 264 rooms, the comfortable Ace Hotel New York is near the entertainment district of New York and approximately 25 minutes' walk from Rockefeller Center. Located 300 m from the Museum of Sex and merely 1.6 km from Times Square, this 4-star smoke-free hotel features a shared lounge and various recreational opportunities.
Location
The hotel is in the centre of the city, a mere 550 metres from the Long-standing Macy's Department Store, and fairly close to 34th St-Herald Sq tube station. The Ace Hotel New York gives access to the shop Grand Central Market, which is nearly 20 minutes' walk away.
Standing just 1.9 km away, the parish church "St. Patrick's Cathedral" is a hard-to-miss divine tourist destination.
LaGuardia airport is a 17-minute drive away, while Grand Central railway station is within 20 minutes' walk of the property.
Rooms
Ironing facilities and climate control, along with a mini fridge bar, provide in-room convenience at the Ace Hotel. These unique rooms are also equipped with an individual safe, and such comforts as a flat-screen TV with satellite channels. They offer views of the courtyard.
Eat & Drink
Guests can dine at 6 on-site restaurants, which include Stumptown Coffee Roasters, serving breakfast, and Koloman with its dinner. The lounge bar will set you up nicely for enjoying your stay.
Leisure & Business
Ace Hotel New York features live performances, a nightclub, and temporary art galleries. There is a gym on site.
“This place was clearly aiming for that hip, industrial-chic vibe, but it sounds like the execution fell short, which is too bad. The potential of a lively social hub close to NYC landmarks is there, yet upkeep and service seem to be a miss. I get the sense that it might be best to explore other options for a more polished stay.”
View all
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Small Room
2 persons
16 m²
1 Double bed
Heating
Air conditioning
room details
Double Room Two Double Beds
2 persons
33 m²
2 Double beds
Heating
Air conditioning
room details
Large Room
2 persons
37 m²
1 King-size bed
Heating
Air conditioning
room details
Loft Suite
2 persons
65 m²
1 King-size bed
Heating
Air conditioning
room details
Show all roomsLess
Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Cots
Spa & Leisure
- Live entertainment
- Night club
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Ace Hotel New York presents an eclectic mix of dining experiences that invite guests to indulge in comforting flavors and local fare. From elegant breakfasts to cozy evening gatherings, each venue offers unique culinary delights and a welcoming atmosphere that reflect the vibrant spirit of the city.
Koloman
Modern Austrian cuisine
Ambiance
Stylish interior with a blend of eclectic decor and cozy seating, perfect for both casual and intimate meals.
Key Offerings
Savor vodka-cured trout and overnight braised SA lamb shoulder, all served alongside a thoughtfully curated selection of starters and sides. Indulge in Chef Mitch Orr's signature plates with a special set menu.
Reservation
Recommended
Breakfast and Dinner
Lobby Bar
Cocktails and light bites
Ambiance
A chic and laid-back environment with plush seating and ambient lighting, ideal for winding down after a day of exploration.
Key Offerings
Enjoy craft cocktails paired with a selection of light bites in a cozy setting, perfect for casual gatherings or solo relaxation.
Reservation
Not needed
Hours vary
Stumptown Coffee
Gourmet coffee
Ambiance
A bustling coffee shop atmosphere with minimalist decor and a communal vibe, inviting guests to enjoy a quick break or a leisurely sip.
Key Offerings
Renowned for expertly brewed coffee sourced from top growers, offering a range of choices for both coffee aficionados and casual drinkers.
Reservation
Not needed
Hours vary
Juice Generation
Health-focused beverages and snacks
Ambiance
Bright and lively, with a modern and fresh layout that energizes the senses, perfect for a quick health boost.
Key Offerings
Indulge in fresh juices, smoothies, and wholesome snacks designed to fuel the day, all prepared with vibrant flavors and nutritious ingredients.
Reservation
Not needed
Hours vary
Black Seed Bagel
Bagel shop with a twist
Ambiance
Casual and inviting, featuring rustic elements and a warm atmosphere, ideal for a quick bite or a relaxed meal.
Key Offerings
Delight in hand-crafted bagels served with a variety of toppings, offering a taste of traditional New York with a fresh perspective.
Reservation
Not needed
Hours vary
Milk Bar
Dessert and baked goods
Ambiance
Fun and playful, boasting a bright and cheerful interior perfect for satisfying sweet cravings.
Key Offerings
Discover inventive desserts and nostalgic treats, from cereal milk soft serve to signature cakes that capture the essence of childhood indulgence.
Reservation
Not needed
Hours vary
Show more
Hotel location
20 West 29Th Street,
New York,
New York,
United States,
10001,
New York State
Map view
20 West 29Th Street,
New York,
New York,
United States,
10001,
New York State
City landmarks
Landmark
Empire State Building
1.2
km
Square
Times Square
1.6
km
Landmark
Rockefeller Center
1.9
km
Park
The High Line
2.5
km
Park
Bryant Park
1.2
km
Landmark
Top of the Rock
1.8
km
Park
Central Park
4.3
km
Library
New York Public Library
1.1
km
Church
St. Patrick's Cathedral
1.9
km
Stadium
Madison Square Garden
750 m
Park
Washington Square Park
2.0
km
Landmark
Chrysler Building
1.6
km
Landmark
Flatiron Building
640 m
Museum
Madame Tussauds New York
1.4
km
Museum
The Museum of Modern Art
1.8
km
Library
The Morgan Library & Museum
960 m
Museum
Rubin Museum of Art
1.3
km
Landmark
Bowery
2.9
km
Tower
Trump Tower
2.2
km
Market
Union Square
1.1
km
Museum
Intrepid Sea
2.3
km
Museum
The Museum at FIT
660 m
Landmark
Sniffen Court Historic District
1.1
km
Landmark
34th Street
990 m
Nearby
Square
Macy's
540 m
New York City
Manhattan Skyline
520 m
Square
Herald Square
540 m
Park
Madison Square Park
530 m
Museum
Museum of Sex
300 m
Restaurants
Eataly
520 m
200 5th Avenue
Milk Bar NYC Flagship
20 m
1196 Broadway
The NoMad Bar
160 m
10 W 28th St Broadway and 28th Street
Holy Cow
20 m
34 Canal St
Made Nice
120 m
8 W 28th St
Lady M Cake Boutique
150 m
1178 Broadway
Explore New York
Exploring New York City
Empire State Building
15 minutes' walk
Iconic skyscraper offering breathtaking city views from the observation deck and exhibitions on its history.
Times Square
20 minutes' walk
Famous for its bright lights and bustling atmosphere, home to theaters, shops, and restaurants in the heart of NYC.
Bryant Park
16 minutes' walk
Urban oasis featuring lush landscapes, seasonal activities like ice skating, and outdoor movie nights.
Macy's
7 minutes' walk
World's largest department store known for its extensive selection of products and festive holiday displays.
The High Line
30 minutes' walk
Elevated park built on a former rail line, offering walking paths, gardens, and art installations.
Madison Square Park
7 minutes' walk
Relaxing green space ideal for picnics and outdoor art exhibits, featuring local food vendors and a dog park.
Eataly
7 minutes' walk
Italian marketplace with restaurants, cafes, and a diverse selection of fresh ingredients; great for food lovers.
The NoMad Bar
2 minutes' walk
Chic bar offering craft cocktails and a vibrant atmosphere, featuring upscale bar bites for a delightful dining experience.
Made Nice
2 minutes' walk
Casual restaurant focused on seasonal ingredients with quick service, making it ideal for a quick bite or lunch.
Milk Bar NYC Flagship
1 minute' walk
Famous for its unique desserts, including the iconic Cereal Milk(TM) soft serve; a must-try for dessert enthusiasts.
Madison Square Garden
10 minutes' walk
Historic venue hosting concerts, sports events, and shows, providing an energetic atmosphere for all ages.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$25 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Year renovated:
2008
Number of floors:
12
Number of rooms:
264
Former name
Ace Hotel NYC
Reviews and Ratings
Feedback about Ace Hotel New York from previous guests about their experience.
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Pros
Comfortable beds
Helpful staff
Great location
Cons
Room maintenance
Guest reviewsbased on 1773 reviews
Paul from United Kingdom
Single
Double Room Two Double Beds
3 nights in November 2025
|
Reviewed:January 29, 2026
9.3/10
Sweet Spot for a Short Stay
nice peoplesweet barbasic roomsmelly shower curtain
I find a sweet bar, restaurant, and lounge area. Rooms are simple, and include all you need. I like the design and the people. The energy felt good.
The bathroom felt a bit small. I found the shower curtain smelly. A glass shower enclosure would be better.
Dining
9/10
The hotel features a lively bar with fantastic bartenders. I tried several cocktails, all were great. I saw many people having a nice time there.
Service
10/10
The front desk team were really friendly. They allowed us to store our bags. The staff are super accommodating and personable, always ready to help with a smile.
Rooms
8/10
My room was super clean and stylish. The beds felt good and the shower amenities were great. It had everything I needed for my stay, including a comfy bed and good lighting.
Location
10/10
It is very central, and close to many tourist locations. I walked almost everywhere from here. There is a subway station 300 meters away, and a great coffee shop next door.
0 Helpful
|
Rick from United States
Single
Double Room Two Double Beds
5 nights in November 2025
|
Reviewed:December 22, 2025
7/10
spacious roomdouble bedthermostat displaystained pillow
The housekeeping service was excellent. I had a spacious room with two double beds. the room faced SOMEWHAT the Empire State Building.
The thermostat display was not working. There was no way for me to adjust the air conditioning. my pillow had a stain and it bothered me.
0 Helpful
Rick from United States
Single
Large Room
4 nights in November 2025
|
Reviewed:December 12, 2025
9/10
spacious bedroomlarge entrance
The hotel location is great. The King size bedroom was spacious. The lounge entrance offers a large work AREA.
The gym was sometimes difficult to access due to limited space.
0 Helpful
Naomi from Israel
Family with children
Double Room Two Double Beds
3 nights in August 2025
|
Reviewed:October 12, 2025
9.0/10
Comfortable Stay with Great Amenities
private parkingstocked fridgetranquil rooftop poolexcellent drinks
The hotel provides private parking, a significant benefit in a busy area I found this very convenient. My room had a mini fridge stocked with water and coffee, replenished daily. The rooftop pool offered a tranquil space and provided a relaxing experience. The lobby bar was great with excellent drinks.
I found the windows in my room did not block outside noise very well.
Dining
9/10
The hotel has a lovely breakfast. The lady in the breakfast area offers a friendly greeting every morning no matter the time. The lobby bar provides great drinks during the day.
Location
10/10
The hotel location is convenient and offers easy access to transportation options. Subway access is close to the hotel. The building is in a good location for exploring the surrounding area.
Facilities
8/10
The hotel features a rooftop pool offering a tranquil environment. A private parking lot is available . The lobby provides a vibrant atmosphere for socializing and work.
Rooms
9/10
The room was spacious and well-appointed with thoughtful decor. The room included a mini fridge with water and coffee. The room offered a view of the Empire State Building.
0 Helpful
|
FAQs
About Ace Hotel New York
How far is Ace Hotel New York from Times Square?
The hotel is a 20-minute walk from Times Square.
What dining options are available at Ace Hotel New York?
The hotel features two on-site restaurants, Koloman and Stumptown Coffee Roasters.
Is Wi-Fi available at Ace Hotel New York?
Free Wi-Fi is available throughout the property.
Is parking available at Ace Hotel New York?
Public parking is available nearby at an additional charge.
What room amenities does Ace Hotel New York offer?
Rooms include flat-screen TVs, a fully stocked minibar, air conditioning, and an iPod dock.
How close is Ace Hotel New York to the Empire State Building?
The hotel is located 1 km from the Empire State Building.
What are some nearby attractions to Ace Hotel New York?
Nearby attractions include the Museum of Sex (0.5 km) and the Flatiron Building (1 km).
Does Ace Hotel New York have any fitness facilities?
The hotel includes a fitness center with basic equipment.
Is breakfast available at Ace Hotel New York?
Breakfast is available for an additional charge of 25 USD.
What safety and security features are in place at Ace Hotel New York?
The hotel provides 24-hour security and a 24-hour front desk.
Is Ace Hotel New York suitable for business travelers?
Yes, it offers facilities conducive to business meetings and networking.
Are there on-site activities at Ace Hotel New York?
The hotel features live music, performances, and temporary art galleries.
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